Shipping & Return Policy

Shipping Policy

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Returns/Refunds Policy

If you receive a damaged product, please contact us immediately at any contact point provided. We will replace the product at no cost to the customer, including freight, if it is determined the product was delivered defective.

We may on some occasions ask for pictures or other proof of defects to be provided by the customer or a mutually agreed-on third party, and may ask that the defective product be returned prior to shipment of replacement parts.

Product Guarantee and Warranty

All products manufactured and sold by 360 Products North America Inc. are warranted and guaranteed to be able to perform their specific functions as described on our website and to have no manufacturing defects that would prevent them from performing that intended task.

Condensation and Moisture Control Products

We have made every effort to give our customers the best possible information and technology available to limit moisture and heat buildup in shipping containers being repurposed as personal storage containers.

Our multi-patented products are powered only by outside air movement and will not perform to their potential if no wind is present. Customer attention to the detailed information provided is required, and we will not be held responsible for loss of contents under any circumstances.

Questions? Contact us or call 503-559-8094.